Blog Audit: Update Your Blog to Boost Organic Search Traffic
A Strategic Guide to Conducting Your Annual Blog Audit
When did you last take a hard look at your blog? Not just a quick scan of traffic numbers, but a real, thorough blog audit of what's working, what's outdated, and what's invisibly holding you back from the visibility your business deserves?
If you're like most business leaders, your blog started with good intentions. You published regularly. You covered topics your prospects care about. You followed SEO best practices. But here's what has changed: the rules of the game have fundamentally shifted, and many B2B companies are still playing by the old playbook.
The New Reality of Content Discovery
Traditional SEO has not disappeared, but it no longer stands alone as the gatekeeper of visibility. AI-powered search engines and generative tools like ChatGPT now shape how your prospects find and consume information. These systems interpret intent, synthesize answers, and pull from sources they deem authoritative and well-structured. If your blog has not evolved to meet these new standards, you face a real risk of becoming invisible exactly when your prospects need you most.
Think about your own behavior for a moment. When you need a quick answer, do you always click through ten blue links? Or do you increasingly rely on AI-generated summaries that deliver instant insights? Your customers have made the same shift. They expect immediate, credible answers, and AI tools have become their trusted intermediaries.
This transformation creates both a challenge and an opportunity. Companies that treat their blogs as living assets, regularly auditing and updating them for this new reality, will capture attention and build authority. Those who let their content stagnate will fade from view, even if they once ranked well.
Why an Annual Blog Audit Matters More Than Ever
Your blog represents a significant investment of time, budget, and expertise. Each post took hours to research, write, edit, and publish. That content contains valuable insights your prospects need. But content degrades over time. Statistics become outdated. Examples lose relevance. Links break. Search algorithms evolve. And now, AI systems have entered the equation with their own set of preferences and requirements.
An annual blog audit serves as your strategic checkpoint. It helps you identify which content still serves your business goals, which pieces need refreshing, and where gaps exist in your coverage. More importantly, it ensures your blog aligns with how modern search systems actually work.
Without this regular review, you risk several costly problems. Outdated information damages your credibility. Poorly structured content gets overlooked by AI tools. Thin or duplicate content dilutes your authority. And missed opportunities to clarify your expertise let competitors capture the attention that should belong to you.
Your 10-Point Blog Audit Checklist
We have developed a focused, actionable checklist that cuts through the noise and addresses what actually matters in today's AI-driven search environment. This is not about chasing every algorithm update or implementing every trendy tactic. This checklist focuses on substantive improvements that serve both your human readers and the AI systems that increasingly mediate their content discovery.
1. Audit Top-Performing Posts
Start with your winners. Pull analytics for the past 12 months and identify your highest-traffic posts. These pieces already resonate with your audience, which makes them your highest-value targets for optimization. Evaluate each one with fresh eyes. Does the information still hold true? Does it reflect current trends in your industry? Does it align with what your prospects actually need to know right now? Your top performers deserve your attention first because improving them delivers the greatest return on your audit investment.
2. Rewrite Outdated Content
Content ages faster than you think. A post from 2023 might reference statistics that have changed dramatically. It might cite examples from companies that have since pivoted or failed. It might reflect a market reality that no longer exists. Go through your key posts and update every element that has become stale. Replace old statistics with current data. Swap outdated examples for relevant ones. Revise your introduction to reflect where your industry stands today. Refresh your conclusion with insights that matter now. This work transforms dormant assets into current, valuable resources.
3. Add Clear Answers to Common Questions
AI tools excel at extracting direct answers to specific questions. When someone asks ChatGPT or a similar system about a topic you cover, you want your content to be the source it cites. The key lies in providing clear, concise answers within your posts. Identify the core questions each piece addresses, then make sure you answer them explicitly and early. Use natural question phrasing as subheadings. Provide straightforward answers in the paragraphs that follow. This approach serves both human readers who scan for quick insights and AI systems that extract information for their responses.
4. Use Structured Formatting
AI systems favor content they can easily parse and understand. Dense blocks of text confuse both algorithms and readers. Break your content into logical sections with descriptive H2 and H3 headings. Use bullet points for lists. Keep paragraphs short and focused. Add white space to improve readability. This structure does more than make your content look better on the page. It signals to AI tools that your content is well-organized and authoritative, which increases the likelihood they will reference it.
5. Include Authoritative Citations
Trust has become currency in the age of AI. Both human readers and AI systems prioritize content that demonstrates credibility through authoritative citations. When you make claims, back them up with links to reputable sources. Reference industry studies. Cite subject matter experts. Point to relevant research. This practice accomplishes two goals. It strengthens your arguments for human readers who want to verify your claims. And it signals to AI systems that your content meets their standards for reliability and trustworthiness.
6. Optimize for AI Visibility
Generative engine optimization, or GEO, represents the next evolution of content strategy. While traditional SEO focused on keywords and backlinks, GEO emphasizes clarity, context, and completeness. Write in natural language that mirrors how people actually speak and ask questions. Provide comprehensive coverage of your topics rather than thin, keyword-stuffed posts. Anticipate the various ways someone might phrase a question to an AI assistant, then make sure your content addresses those variations. Think of AI systems as intelligent readers who value substance over manipulation.
7. Clarify Your Brand and Expertise
AI tools evaluate authority when deciding which sources to cite. They look for clear signals about who created the content and why that source should be trusted. Make sure every important post on your blog includes clear information about your company, your expertise, and your credentials in the subject matter. This does not mean adding awkward boilerplate to every piece. It means ensuring that readers and AI systems can easily understand who you are, what you do, and why your perspective matters. Consider adding author bios, company overviews, or credentials sections where appropriate.
8. Add Summaries or Key Takeaways
Attention spans have shrunk, and AI tools often extract key points rather than full articles. Meet both needs by including concise summaries or key takeaways in your posts. Place these elements at the top for readers who want the bottom line first, or at the end for those who prefer a comprehensive read followed by a clear recap. AI systems frequently pull these summaries into their generated responses, which means a well-crafted summary can significantly boost your visibility in AI-generated content.
9. Tag Content with Relevant Entities
Context matters enormously to AI systems trying to understand what your content covers and who should see it. Use schema markup to provide explicit signals about your content's topic, industry focus, and relevant entities. Implement internal tagging systems that connect related posts and reinforce your topical authority. Link strategically to other relevant content on your site to build clear topical clusters. These technical and structural elements help AI tools understand the full context of your expertise, which increases the likelihood they will recommend your content to users asking related questions.
10. Monitor AI Citations
You need to know when AI tools reference your content. Several emerging tools and services now track citations in AI-generated responses. Set up monitoring for your key posts and topics. When you discover that AI systems cite your content, pay attention to which posts they favor and why. Then double down on updating and promoting those pieces. Consider expanding on topics where you have already gained AI visibility. This monitoring creates a feedback loop that helps you understand what works in the AI-driven landscape and where you should focus your optimization efforts.
Taking Action: From Audit to Implementation
You now have a clear framework for conducting your blog audit. The question becomes how to turn this checklist into actual results for your business. We recommend starting with a focused approach rather than trying to overhaul everything at once.
Get Started
Begin by identifying your top ten posts based on traffic, conversions, or strategic importance to your business. Run each one through this checklist systematically. Make notes about what needs updating, rewriting, or restructuring. Prioritize the changes that will have the greatest impact on your visibility and authority.
Set Realistic Timelines
Set realistic timelines. Depending on the current state of your blog and the resources you have available, a thorough audit and refresh might take several weeks or even months. That investment pays dividends in improved visibility, stronger authority, and better results from your content marketing efforts.
Assign Owners
Consider assigning clear ownership for different aspects of the audit. Someone needs to review analytics and identify top posts, update outdated statistics and more. If your team lacks the expertise or bandwidth for certain elements, recognize when you need external support.
The Competitive Advantage of a Well-Maintained Blog
Companies that conduct regular blog audits and updates gain a significant competitive advantage. While your competitors let their content age and become irrelevant, you maintain fresh, authoritative resources that serve both human readers and AI systems. While they chase the latest marketing fad, you build sustainable visibility through high-quality, well-structured content that stands the test of time.
Your blog represents more than just a collection of posts. It embodies your expertise, supports your sales process, and builds trust with prospects who might not be ready to talk with your sales team yet. Treating it as a strategic asset that deserves regular attention and investment sets you apart in a crowded B2B landscape.
Getting the Help You Need
Conducting a thorough blog audit requires expertise in content strategy, SEO, AI optimization, and technical implementation. It also requires time that many marketing teams simply do not have. Your team focuses on generating new content, supporting campaigns, and hitting quarterly goals. Finding the bandwidth for a comprehensive audit often proves challenging.
This is where specialized support makes a difference. At Seven Oaks Consulting, our FutureProof SEO audit service designed for B2B companies facing this exact challenge. We bring deep expertise in both traditional SEO and the emerging requirements of AI-driven search. We understand the unique needs of business-to-business content and how to optimize for the longer, more complex buying journeys your prospects navigate.
Get Help Fast from Seven Oaks Consulting
Contact Seven Oaks Consulting today to learn more about our FutureProof SEO audit services and how we can help transform your blog from a stagnant archive into a dynamic engine for visibility, authority, and business growth. Your prospects are searching for answers right now. Make sure they find you.
Customer Service: Your Business's Secret Marketing Weapon
Most companies treat customer service as a necessary cost center, tucking it away in operations while pouring resources into flashy advertising campaigns and aggressive acquisition strategies. This approach misses a fundamental truth: exceptional customer service is one of the most powerful marketing tools at your disposal.
Customer Service, The Heart of Retention Marketing
Customer service sits at the heart of retention marketing, the practice of encouraging repeat purchases and ongoing business relationships with your existing customers. While acquisition campaigns dominate marketing budgets and strategy discussions, the numbers tell a different story. Acquiring a new customer costs significantly more than selling to someone who has already bought from you. Your existing customers already trust you, understand your value, and have experienced what you offer. Converting them into repeat buyers requires far less investment than convincing strangers to take a chance on your business.
Yet retention marketing remains underutilized, and businesses leave money on the table as a result. The foundation of effective retention marketing is not sophisticated email campaigns or loyalty programs, though these tools have their place. The foundation is good service, delivered consistently to every customer.
Defining "Good Service"
Good service means different things across industries and business models, but certain principles remain universal. It starts with quality. Providing the best work or product you can deliver sets the baseline for everything that follows. Customers who receive inferior products will not return, regardless of how politely you answer their complaints.
Beyond quality, good service means answering questions professionally and promptly. Your customers have busy lives and pressing concerns. When they reach out, they deserve responses that respect their time and address their needs directly. Delayed or dismissive communication erodes trust faster than almost any other failure.
Good service also means going the extra mile when customers ask for help. This does not require heroic gestures or unsustainable promises. It means making reasonable efforts to accommodate requests, finding solutions instead of citing policy limitations, and treating each customer interaction as an opportunity to strengthen the relationship.
Finally, good service requires solving problems that customers encounter when using your products or services. Problems will occur. Systems break, misunderstandings happen, and expectations sometimes exceed reality. How you respond to these moments defines your customer service more than any policy manual or mission statement.
Ready to Increase Retention Rates? Good Service Leads to Happy Customers!
Understanding these principles matters little if you cannot measure whether you achieve them. Three metrics provide clear insight into your customer service performance.
Reviews offer direct customer feedback on their experiences. Request Google, Facebook, and LinkedIn reviews systematically. Monitor these reviews regularly, not as a vanity exercise but as an early warning system. When negative reviews appear, respond promptly. Avoid defensiveness. Reach out to the customer and try to fix what went wrong. Many customers who leave negative reviews will update them if you address their concerns effectively. Even when they do not, your professional response shows prospective customers how you handle problems.
Measuring Service
Customer retention rate measures how many customers continue doing business with you over time. No universal benchmark defines a good retention rate because it varies by industry, business model, and customer type. What matters is measuring your retention rate consistently and taking prompt action when it declines. More importantly, take daily actions to improve service continuously, rather than waiting for the metric to signal a problem.
Customer lifetime value calculates the total value of a customer's relationship with your company from their first purchase forward. This metric helps you understand not just whether customers return, but how much additional value those relationships generate. High customer lifetime value indicates that your service keeps customers engaged and spending over extended periods.
Word-of-Mouth Marketing: Priceless
These measurements matter because good service creates something that no advertising budget can buy: authentic word of mouth marketing. People share stories about their experiences with businesses. When you deliver exceptional service, customers tell their friends, colleagues, and social networks. They post on review sites, mention you in conversations, and recommend you when others ask for suggestions.
Bad service also generates stories, but these stories damage your reputation and cost you business. Customers share negative experiences on social media, review platforms, and in personal conversations. Once published, negative reviews persist. You can sometimes get them removed or buried in search results, but doing so requires significant effort and often proves impossible. Prevention costs far less than remediation.
The marketing value of word-of-mouth recommendations exceeds traditional advertising in both cost-effectiveness and persuasive power. When a trusted friend or colleague recommends your business based on their positive experience, that endorsement carries more weight than any ad campaign. The person receiving the recommendation already has a relationship with the referrer, lending immediate credibility to their opinion.
This dynamic makes customer service a multiplier for your marketing efforts. Every satisfied customer becomes a potential advocate. Every resolved problem becomes a story about your commitment to making things right. Every extra mile you go becomes memorable enough to repeat to others.
View Service as a Marketing Method, Not a Cost Center
Most businesses already invest in customer service to some degree. The question is whether you recognize it for what it truly is: a marketing weapon. When you reframe customer service as central to your marketing strategy rather than a separate operational function, you unlock its full potential.
Start by ensuring your customer service standards align with your marketing promises. Nothing damages credibility faster than advertising claims that your service fails to deliver. Then empower your service team with the authority and resources to solve problems without excessive escalation. Speed matters, and bureaucratic approval processes slow everything down.
Measure the metrics that matter, respond to feedback systematically, and invest in continuous improvement. Train your team not just in policies and procedures, but in the principles of good service. Give them context about why their work matters and how it contributes to business growth.
Customer service is not glamorous. It happens in phone calls, email exchanges, and problem-solving sessions that never make it into marketing case studies. But these moments determine whether customers return, what they tell others, and ultimately whether your business thrives or merely survives. Treat customer service as the marketing weapon it is, and you give your business an advantage that competitors cannot easily replicate.
Does Posting More Content Really Boost Your SEO?
Does Posting More Content Really Boost Your SEO? Does Fresh Content Really Help? I Ran an Experiment to Find Out
If you're like most marketing leaders, you've heard the advice a thousand times: Post consistently. Keep your content fresh. Update frequently.
It's become one of those SEO commandments we all nod along to in meetings. But here's the question that's been nagging at me (and maybe at you, too): Does it actually work? Especially now, in the age of AI-powered search and ChatGPT snippets reshaping how people discover content?
As someone who runs Seven Oaks Consulting, a content marketing agency, I spend my days helping clients navigate these exact questions. But this summer, I found myself in a position to test the theory firsthand with one of my own websites. What I discovered might surprise you.
The Setup: A Perfect (Accidental) Control Group
I own a seasonal website that gets the bulk of its search traffic between March and July. Think of it as a digital spring bloom—lots of activity when the weather warms up, then a gradual fade through August, and near-dormancy during winter months.
This summer, I was swamped with client work. The site that usually gets attention every couple of weeks? It languished. I managed to update it just once a month (which, let's be honest, is barely keeping the lights on in SEO terms.)
The results were about what you'd expect from a neglected website: my average search engine position was 46.
For context, that's essentially invisible. If you're not on the first page of search results (positions 1-10), you might as well not exist. Position 46 means I was buried on page five, where only the most determined or desperate searchers would ever find me.
The Experiment: Doubling Down on Content
By September, I had more breathing room. I also had a hypothesis I wanted to test: What would happen if I dramatically increased my posting frequency?
My typical schedule for this site was once every two weeks—a reasonable cadence for most content marketing strategies. But for this experiment, I decided to go aggressive: I would post twice per week instead.
That's a 4x increase in content output. More work, yes, but I wanted to see a clear signal if one existed.
The Results: From Invisible to Viable
The data came in faster than I expected.
After ramping up to twice-weekly posts, my average SERP (Search Engine Results Page) position jumped from 46 to 21. That's a leap of 25 positions, moving from page five to page two or three, depending on how Google was displaying results.
But it didn't stop there. The position continued to improve, climbing to an average of 11.
Suddenly, I wasn't just in the game. I was on the first page. My content was visible. People could actually find it.
Now, I should mention that the position has since settled back into the 20s. But before you dismiss the experiment as a fluke, remember: this is a seasonal site. The traffic naturally declines in fall and winter regardless of what I do. The fact that I maintained better positioning than before, even during the off-season, tells me something significant happened.
What This Means for Your Marketing Strategy
So, is the conventional wisdom true? Does frequent content updating actually improve search engine rankings in our new AI-powered search landscape?
Based on my experiment, the answer is a resounding yes.
Here's what I think is happening: Search engines—Google, Bing, and the emerging AI-powered alternatives—are all looking for signals of relevance and authority. A website that publishes fresh, valuable content regularly sends a strong signal that it's active, current, and worth paying attention to.
With AI summaries and ChatGPT-style snippets becoming more prominent in search results, there's even more pressure on search algorithms to surface up-to-date content. Nobody wants their AI to quote outdated information, so recency has become an increasingly important ranking factor.
But here's the nuance that matters: it's not just about quantity. The content still needs to be valuable, relevant, and well-crafted. Posting twice a week with thin, rushed content won't get you anywhere. The frequency amplifies quality. It doesn't replace it.
The Practical Takeaway for Marketing Leaders
If you're a CMO, VP of Marketing, or CEO trying to make smart decisions about your content marketing budget, here's what this experiment suggests:
Increasing your content frequency can move the needle on SEO—but it requires commitment.
Going from sporadic updates to consistent, frequent publishing isn't just about writing more blog posts. It means:
- Having the team capacity (or agency support) to maintain quality at higher volume
- Developing a content pipeline that can sustain the pace
- Ensuring each piece genuinely serves your audience's needs
- Being patient enough to let the strategy work over several weeks or months
For my seasonal site, doubling down on content during a slow period still improved rankings. Imagine what strategic, sustained content marketing could do for your business during peak seasons when search traffic is already high.
SEO Best Practices Are Still Important
Those SEO best practices you've been hearing about? They're not just tribal knowledge passed down from the early days of Google. They're working, perhaps more than ever, in our AI-enhanced search environment.
Frequent content updates aren't a magic bullet, but they are a powerful lever. Used strategically, they can take you from invisible (position 46) to viable (position 11) faster than you might think.
The question isn't whether it works. My little experiment suggests it does. The real question is: Are you ready to commit to the consistency it takes to make it work for you?
What a Good Website Home Page Should Include
What should a good website home page include?
It's surprising how many business owners don't consider what a good website home page should include. Many home pages should actually be the company's "about" page because they are all about the company!
There's a tried and true formula for a good website home page that I'll share here. But first, is your home page really holding you back from getting leads, or is it something else?
Not Enough Leads? Is It SEO (Organic Site Traffic)or a Poorly Converting Home Page Holding You Back?
If you are not getting the desired number of leads or sales through your website each month, there are two questions you should ask yourself first to determine the possible root of the problem:
Am I getting enough traffic to my website? If yes, the problem could be your home page or other pages on your site failing to convert website visitors (traffic) into leads or sales. If no, then you have a search engine optimization (SEO) problem.
You first need to get qualified traffic to your site. Then, the site should be like a sales person and help you convert website visitors into leads or sales.
Is the traffic converting into leads or sales? If you are attracting organic search enginge traffic, or website visitors to your site, but you are not getting leads or sales, there are several possible reasons. The one reason we will explore today is a poorly designed and poorly messaged home page. Other reasons may be that you are attracting the wrong traffic (you are not attracting people who are interested in buying your products or services), your prices are too high, your products do not have all of the features customers desire, and more. In other words, there are a lot of marketing angles to explore. The one we will explore here is the design and layout of the home page.
Good Website Home Page Design and Messaging
I chose good website home page design and messaging as one possible reason why traffic is not converting into leads for several reasons.
First, this is a very common problem. Many businesses focus on the wrong things on their home page. They also design sites themselves and lack the expertise of a good web designer who knows the important of layout to lead customers through the sales process.
Another reason why I chose this topic is that it is a very easy fix, even for companies who DIY their websites. As I explained in my Monday Marketing Motivation video today, I met with a lovely business owner last week to discuss why her website wasn't converting organic search engine traffic from Google and Bing into leads on her site. She was getting plenty of visitors, but no leads.
What struck me as very obvious when I looked at the home page of her site was how inwardly focused it was. It was all about her company; how long they had been in business, who they served, what they did. Very meat and potatoes so to speak. It lacked empathy for the customer. It did not indicate that she knew her customers' pain points and could solve them. She does that every day and she is very good at that, but her website wasn't showing it!
I suspected - and the Google Search Console metrics proved my hunch - that customers were clicking though to her website, but when they got to her page, nothing resonated with them, so they left after 30 seconds or less.
We decided to tweak both the copy and the layout and use good website home page design best practices to see if that would convert more of her site traffic to leads.
Tweaking the Home Page Design: Test and Measure
Making tweaks like the ones we made to my client's site is easy enough that even if you DIY your website, you can make them yourself.
Here is what I recommend you do when tweaking the home page design:
- Take a screenshot of the "before" home page
- Write down your page metrics before making any changes (traffic, time on site, search position, number of leads per month)
- Make the recommended changes (more on that, below)
- Publish
- Ask Google and Bing to re-index your page
- Each month, for the next 3-6 months, note the metrics
- Compare at the end of 3 or 6 months
- If you have solved the problem, great! If not, try again, and tweak something else.
Numbers don't lie. Tracking metrics helps you see clearly whether or not your changes made an impact. And, by taking a screenshot of the 'before' page, you can easily replicate it and put the old page back in place if you decide it gave you better results before.
Best Practices for Home Page or First Page Design and Messaging
Now let's get down to the nitty gritty. What are the best practices for good website home page or first page design and messaging?
- The page should be clean, load quickly, and immediately speak to the customer - your target audience. First thing's first: who are you selling to? Imagine that person in front of you. What problems do they bring to you to solve? That is the focus of your messaging - their problem, your solution.
- The headline should be all about the solution to their problem.
- Next, reiterate that you understand their problems.
- Give people a clear call to action. What do you want them to do? Make an appointment, sign up for a newsletter, download something? Ask for it clearly and consistently and ask for it at the top of the page. Use the same language, same button size and shape, throughout your website whenever you ask for this action.
- Include near the top of the page testimonials, client logos, or other proof points that demonstrate others have trusted you to solve their problems.
- Include other proof points or trust indicators, such as membership logos, awards won, or similar icons that help customers understand your company is valid, legit and good to work with.
- Tell people again how you solve their problem.
- Ask them again for the call to action
- Push non-essential (but good for SEO!) material into the footer or elsewhere. This includess your blog, any other material that helps drive traffic, job openings, and other essential pages that may not be directly related to the sales process.
- Include plenty of relevant visuals (licensed stock photography, for example) or other visual items to break up the text.
- Test all the buttons and links to make sure they go where you want them to!
Of course, you want to be sure your page looks great on mobile devices, and loads quickly, too. And need I say that you should follow up promptly on any leads? Of course you should! Make sure that customers know you care about them and their business by following up promptly on all leads, inquiries, and questions.
Good Web Design and Good SEO Go Hand-in-Hand
Good web design and good SEO work hand-in-hand to generate organic search traffic to your site and convert traffic into leads and sales. If something isn't working in this process, you'll feel like you're shouting into the void. You're doing all the right things; publishing great content, using social networking, running ads. But the sales or leads aren't there. You have to make smart changes, test and measure them, and then continue tweaking and analyzing those changes to continually improve your sales. With time, patience, and best practices, hopefully you will see incremental improvements.
How Consumers Search Has Changed—And What You Need to Do About It
How consumers discover brands and products has fundamentally shifted. If you're still banking on your website ranking on page one of Google search results to drive traffic, it's time to wake up. According to a recent Search Engine Land study, only 11%—or roughly 1 in 10—consumers actually trust those first-page results anymore.
This is a big deal. Companies that fail to pay attention are headed for declining organic traffic and less visibility online. You need to take steps now to build brand visibility across platforms.
How Consumer Search Has Changed: Multi-Channel Approach
Gone are the days when consumers relied primarily on search engines to discover and vet brands. Today's consumers are much more sophisticated—and honestly, more skeptical. They're piecing together information from multiple sources: search engines, AI platforms, social media, review sites, Reddit threads, TikTok videos, and word-of-mouth recommendations.
Think about how you search for something new yourself. You probably don't stop after clicking on the top Google result. You might ask an AI chatbot, scroll through Instagram or TikTok, check Reddit for real user experiences, browse review aggregators, and visit multiple brand websites before making a decision. That's the consumer journey in 2025, and it's radically different from just five years ago.
The fragmentation matters because it means there's no single path to discovery anymore. Where a potential customer finds you depends entirely on their personal preferences and habits. Some will start with search engines. Others might begin with AI assistants or social platforms. A few might stumble upon you through a review site or influencer mention. The key insight? You need to be visible everywhere they might look.
What This Means for Your Brand
I've been saying this since summer: build your online brand—not just your website, but your entire digital presence.
Of course, you still need a solid website. Your own platform is your home base, your owned land. It's where you control the narrative, direct traffic, and nurture leads. Think of it as essential infrastructure.
But that's just the foundation. You also need to be active on social media, securing guest posts on relevant websites, accumulating genuine customer reviews, and building mentions across the wider internet. You need a comprehensive digital footprint that tells a consistent story about who you are.
Why does this matter? Several reasons. First, when customers search in different ways, they're more likely to find you if you're everywhere. Second, AI platforms are increasingly using this distributed information to build business profiles and answer user queries—if you're not visible beyond your website, you're invisible to these emerging discovery channels. Third, a robust online presence simply signals legitimacy and trustworthiness to today's skeptical consumers.
Building Your Multi-Channel Digital Footprint
So how do you actually do this? Here's what I recommend:
Start with strategy and consistency.
Identify which platforms your target audience actually uses. There's no point chasing every social network if your customers hang out on LinkedIn and TikTok, not Instagram and Snapchat. Develop a unified brand voice and visual identity across everything you publish, so customers recognize you instantly, whether they're on your website, social media, or a third-party review site.
Create for each platform, not just everywhere.
Don't just copy-paste the same content across channels. A LinkedIn post should look and feel different from a TikTok video or a blog article. Tailor your content to each platform's format, audience, and culture. This effort pays off in better engagement and reach.
Stay active where it matters.
Maintain a consistent presence on the platforms that matter most to your business: your website, priority social channels, email, potentially mobile apps, and relevant marketplaces. Consistency beats perfection; showing up regularly is more important than sporadic viral moments.
Track what works.
Use analytics to understand which content resonates, which platforms drive real engagement, and where your audience is actually spending time. Let data guide your decisions. If TikTok drives zero meaningful engagement for your B2B software company, you're wasting time there.
Blend SEO and paid strategies.
Traditional SEO still matters. Implement it across your owned channels and aim for visibility across search engines. But also use paid advertising strategically across platforms to amplify your reach and target specific audience segments where they're most receptive.
Make it personal with CRM.
Integrate your customer relationship management system across channels so you can personalize interactions. When someone engages with you on social, sees your email, and visits your website, they should experience a connected journey, not fragmented silos.
Amplify through partnerships.
Collaborate with influencers, complementary brands, or industry partners who can help you reach new audiences across channels. These partnerships extend your reach and build credibility through association.
Test, iterate, and optimize.
Run small experiments with messaging, formats, and channel mixes. Double down on what works. The digital landscape changes constantly, so treat your strategy as a living thing that evolves based on real performance data.
Automate the routine work.
Use scheduling tools, publishing platforms, and reporting software to handle repetitive tasks. This frees up your team to focus on creating great content and meaningful customer interactions rather than drowning in administrative work.
Make mobile non-negotiable.
Optimize every digital touchpoint for mobile devices. Your website, emails, and social content all need to look and perform beautifully on phones. Your audience is using mobile devices to look for information, so make sure your website is find-able on smartphones and loads quickly.
Relying on Search Online Is So Last Week...
The era of relying on first-page Google rankings as your primary traffic source is over. Today's consumers are smarter, more skeptical, and more distributed across platforms. They're assembling their own picture of your brand from multiple sources before they ever decide to do business with you.
That means you need to meet them where they are online. Build a consistent, authentic presence across the channels your audience actually uses. Focus on providing real value, not just selling. Stay flexible and keep optimizing based on what your data tells you.
Brands that adapt quickly to this fragmented search landscape will thrive. Those that cling to outdated SEO-only strategies will increasingly find themselves invisible to the customers they're trying to reach. The choice, as always, is yours.
The AI-Powered Search Revolution
The AI-Powered Search Revolution: What Marketers Need to Know in October 2025
AI-powered search is here to stay. Yes, the search landscape has changed yet again. But when hasn't it changed? For over 17 years, I've been writing about search engine optimization best practices. Even before AI, Google's algorithm shifts kept us all dancing to their tune. Today, it is no different. AI has reshaped search, but there is, as always, a silver lining in the cloud taking organic traffic away from websites.
The Rise of Zero-Click Search
AI-generated overviews now sit at the top of most search results, answering user questions before they ever click a link. This shift toward zero-click searches isn't a passing trend. It's the new reality. Users are getting instant answers from AI summaries, fundamentally changing how they interact with search engines.
For businesses, this means traditional click-through rates have taken a hit. But that doesn't mean SEO is dead. It means the game has changed.
Beyond Keyword Rankings
Keyword rankings still matter, but they're no longer the whole story. Today's critical performance indicator is visibility within AI-generated content blocks and summaries. If your content appears in an AI overview, you're winning, even if users never click through to your site.
This requires a shift in how we think about search success. Are you showing up when AI tools synthesize answers? Are you cited as a source in those AI-generated summaries? These questions now carry as much weight as "what position do we rank for?"
Conversational Search Takes Center Stage
Voice assistants and conversational search queries continue their upward trajectory. People aren't typing "best running shoes 2025" anymore. They're asking, "What are the most comfortable running shoes for someone with flat feet?"
Your content needs to speak this language. Natural language processing drives modern search, which means your SEO strategy must account for how people actually talk, not just how they used to type keywords into a search box.
E-E-A-T Gets a Modern Makeover
Google's E-E-A-T framework hasn't disappeared. Experience, expertise, authoritativeness, and trustworthiness still form the foundation of quality content. But the framework has evolved to emphasize user engagement and brand authenticity.
It's not enough to be an expert. You need to demonstrate that expertise in ways that resonate with real users. Engagement signals matter. Authenticity matters. The algorithm is getting better at spotting genuine value versus content created solely to game the system.
The Hybrid Content Creation Model
Pure AI-generated content rarely cuts it anymore. Neither does ignoring AI tools entirely. The winning approach sits in the middle: hybrid content creation.
AI tools excel at ideation, research, and first drafts. They can analyze trends, suggest topics, and generate initial frameworks faster than any human. But they lack the nuance, depth, and credibility that human editors bring to the table.
The most effective content teams use AI to handle the heavy lifting, then rely on human expertise to add the layers that make content truly valuable: industry insights, brand voice, fact-checking, and the kind of perspective that only comes from real experience.
Technical SEO in the AI Era
Technical SEO hasn't become less important. If anything, it's more critical than ever. But the focus has shifted toward AI-readiness.
Structured data and schema markup help AI systems understand and interpret your content. When an AI tool crawls your site, proper markup makes it easier for that system to extract relevant information and include it in generated responses.
Think of schema markup as a translation layer between your content and AI systems. The clearer your markup, the better chance you have of being featured in AI-generated answers.
Strategic Recommendations for Today's Marketers
Structure Content for Direct Answers
AI-generated summaries favor content that answers questions directly and clearly. Use FAQ formats. Implement schema markup. Make it easy for AI systems to extract and cite your information.
Don't bury the lede. Lead with clear answers, then provide supporting detail.
Invest in Generative Engine Optimization
Traditional search engine optimization is now just one piece of the puzzle. Generative engine optimization, or GEO, focuses on ensuring your content ranks within AI tools like ChatGPT, Perplexity, and Google's AI overviews.
This requires building semantic relevance and topical authority. Cover subjects comprehensively. Link related concepts. Establish your site as the go-to resource on specific topics.
Balance Automation with Human Oversight
Use AI for research, keyword analysis, and content drafting. Let it speed up your workflow and uncover opportunities you might miss manually.
But always bring human editors into the process. They refine tone, verify accuracy, ensure brand alignment, and add the depth that separates great content from merely adequate content.
Track Visibility Across AI Platforms
Your analytics need to evolve beyond traditional search metrics. Are you monitoring how often your content appears in AI-generated responses? Are you tracking citations across multiple AI platforms?
Cross-platform analytics tools can help you understand where your content shows up in the broader AI ecosystem, not just on Google's search results page.
Prioritize User Experience
Fast-loading pages, mobile-friendly design, and clear navigation have always mattered. Now they matter even more. User engagement signals content quality to search algorithms.
If people bounce immediately or struggle to navigate your site, algorithms notice. Create experiences that keep users engaged and satisfied.
Experiment with AI-Powered Workflows
Test AI tools for keyword research, content brief creation, and performance reporting. Explore diverse content formats: video summaries, interactive Q&A sections, and voice search optimization.
The technology evolves rapidly. What works today might not work tomorrow, but experimentation helps you stay ahead of the curve.
Maintain Strategic Agility
SEO is no longer a set-it-and-forget-it discipline. Algorithm updates happen frequently. New platforms emerge. User behavior shifts.
Regular audits and strategy updates are essential. Build flexibility into your approach. Be ready to pivot when the landscape changes.
The Bottom Line
The integration of AI into search represents the most significant shift in SEO since mobile optimization became critical. Success now requires thinking beyond traditional metrics and embracing a more holistic view of visibility.
The businesses that thrive will be those that understand AI isn't replacing SEO. It's transforming it. And that transformation opens new opportunities for marketers willing to adapt their strategies and experiment with emerging approaches.
The question isn't whether AI will continue reshaping search. It will. The question is whether your SEO strategy is ready for what comes next.
Why Email Newsletters Still Win at Marketing (And How to Do Them Right)
Let's talk about email newsletters. Yes, I know what you're thinking. Email? In 2025? With all the shiny new platforms and AI-powered everything? But hear me out, because email newsletters are still absolutely crushing it when it comes to marketing.
The Case for Email Newsletters (It's Stronger Than You Think)
While everyone's busy chasing the latest social media trend, email quietly continues to be one of the most effective ways to connect with your audience. It's direct. It's personal. And unlike that Instagram post that disappears into the void after three hours, your email sits right there in someone's inbox until they decide what to do with it.
The numbers back this up too. Email consistently delivers higher engagement and conversion rates than most other channels. When someone gives you their email address, they're basically saying, "Hey, I actually want to hear from you”. They are showing interest in what you have to say. Make it count!
You Own Your Email List (And That Matters More Than Ever)
Here's something most marketers learn the hard way: building your audience on social media is like building a house on rented land. Sure, it works great until the landlord changes the rules. Algorithm updates, policy changes, and account restrictions can mean your hard work disappears in an instant. One day your posts reach thousands of people, the next day you're lucky if a hundred see them.
Email is different. Your email list is yours. You control when you send, what you send, and who sees it. No algorithm stands between you and your audience. No platform decides your content isn't "engagement-worthy" enough. This type of ownership is rare in digital marketing, making email incredibly valuable.
Your Subscribers Actually Want to Hear From You
Think about what it means when someone subscribes to your newsletter. They've given you permission to show up in one of their most personal digital spaces. They're raising their hand and saying they're interested in what you have to offer. These aren't random people who happened to scroll past your content. They're folks who are genuinely more likely to engage with your brand, buy your products, and tell others about you.
With smart segmentation and personalized content, you can turn this interested audience into genuinely engaged customers. That's the kind of opportunity that makes email worth investing in.
How to Actually Do Email Marketing Well
Okay, so email is important. But let's be real: plenty of companies do it badly. You know the ones. The newsletters that feel like spam, the constant promotional blasts, the emails that look terrible on your phone. Let's talk about how to avoid being that company.
Start With People Who Actually Want Your Emails
This should be obvious, but apparently it needs saying: don't buy email lists. Just don't. Those lists are full of people who never asked to hear from you, and they'll treat your emails accordingly. Low open rates, high spam complaints, and a damaged sender reputation aren't worth whatever you paid for that list.
Instead, focus on building your list organically. Use clear opt-in forms. Offer something valuable in exchange for an email address. Make it easy for interested people to join, and you'll end up with a list that actually performs.
Tell People What They're Signing Up For
Nobody likes surprises in their inbox (well, except for surprise discounts, but that's different). When someone subscribes, tell them exactly what they'll get and how often they'll get it. Weekly tips? Monthly roundups? New product announcements? Lay it out clearly.
This transparency does two things: it sets proper expectations, and it builds trust. When you deliver exactly what you promised, people are more likely to stick around and engage with your content.
Your Subject Line Can Make or Break Everything
You could write the world's most amazing email, but if your subject line doesn't convince someone to open it, nobody will ever know. Keep your subject lines short, relevant, and intriguing. Make them personal when you can. And please, avoid anything that sounds like spam. You know the ones I'm talking about.
Test different approaches. Some audiences love straightforward subject lines. Others respond better to curiosity or humor. The only way to know what works for your subscribers is to try different things and see what happens.
Design for Phones (Because That's Where People Read)
Most of your subscribers are reading your emails on their phones. If your newsletter looks like a garbled mess on mobile, you've already lost. Use responsive design. Keep your layouts clean and simple. Make sure your fonts are readable and your buttons are big enough to tap without accidentally hitting three other things.
This isn't optional anymore. It's table stakes for email marketing in 2025.
Not Everyone Wants the Same Thing
Your subscribers aren't a monolith. Some are long-time customers, others are brand new. Some love product updates, others just want helpful tips. Treat them all the same, and you're leaving engagement on the table.
Segment your list based on behavior, preferences, location, or whatever makes sense for your business. Then send content that's actually relevant to each group. This approach takes more effort, but the payoff in engagement and conversions makes it worth it.
Every Email Should Give People a Reason to Care
This is where a lot of newsletters go wrong. They treat every email like a sales pitch. Buy this! Check out that! Limited time offer!
Here's the thing: if every email is promotional, people tune out. Balance your promotional content with stuff that's genuinely valuable. Educational content. Entertaining stories. Useful tips. Content that makes people think, "I'm glad I read that."
When you do have something to sell, your audience will be much more receptive because you've built up goodwill with all that value you've been delivering.
Show Up Consistently (But Don't Overdo It)
Pick a schedule and stick to it. Whether that's weekly, bi-weekly, or monthly, consistency helps your emails become a familiar, expected part of your subscribers' routines. Use a recognizable sender name and a consistent format so people know it's you before they even open the email.
That said, consistent doesn't mean constant. Bombarding people with daily emails when they signed up for weekly updates is a fast track to unsubscribes. Respect people's time and inbox space.
Actually Get Your Emails into Inboxes
You can craft the perfect email, but it doesn't matter if it ends up in spam folders. Take the technical stuff seriously. Authenticate your domain properly. Keep your list clean by removing bounced addresses and inactive subscribers. Don't go overboard with images and links, which can trigger spam filters.
Monitor your sender reputation and deliverability rates. If you're seeing problems, address them quickly before they get worse.
Pay Attention to What's Working
Email marketing without analytics is like driving blindfolded. Track your open rates, click-through rates, and unsubscribe rates. Run A/B tests on your subject lines, content types, and design elements. Look at what performs well and what doesn't.
Let the data guide your decisions. If certain types of content consistently get higher engagement, make more of that content. If your Tuesday sends outperform your Thursday sends, maybe switch your schedule. Keep testing, keep learning, keep improving.
Make It Easy to Leave
Nobody wants to trap people into receiving emails they don't want. Include a clear, visible unsubscribe link in every email you send. When someone opts out, process that request immediately.
This isn't just about being nice (though it is nice). It's also legally required in most places, and it protects your sender reputation. Plus, keeping people on your list who don't want to be there just tanks your engagement metrics anyway.
The Bottom Line
Your email list is one of your most valuable marketing assets. It represents real people who have chosen to let you into their inboxes. Treat that privilege with respect. Send them content that's worth their time. Be consistent, be authentic, and always strive to deliver value.
In a world where everyone's fighting for attention across a dozen different platforms, email gives you a direct line to people who actually want to hear from you. Use it wisely, and it'll pay dividends for years to come.
SEO Best Practices for 2025: Integrating Traditional and AI-Powered Strategies
SEO Best Practices for 2025: Integrating Traditional and AI-Powered Strategies
Search engine optimization has come a long way in recent years, and artificial intelligence is completely changing how we think about content visibility and search rankings. The good news is that traditional SEO fundamentals are still important, but now we have exciting new opportunities thanks to generative AI. If you want to succeed in 2025 and beyond, you'll need to learn how to combine the tried-and-true practices with these new AI-powered strategies.
Traditional SEO Best Practices: The Foundation That Endures
Technical SEO: Building a Solid Infrastructure
Think of your website's technical foundation as the backbone of everything else you do with SEO. Search engines need to easily crawl, understand, and index your content before any other optimization work can make a difference. This means making sure your website loads quickly on all devices, has proper security in place, and works great on mobile.
You'll want to tackle technical issues first. Things like crawl errors, broken links, and indexing problems create roadblocks between your content and search engines. Running regular technical audits helps you catch and fix these problems before they hurt your rankings. Also, don't overlook structured data through schema markup. It gives search engines clear context about your content, making it much easier for them to understand and properly categorize your pages.
Content Quality: People-First Approach
High-quality content is still the heart of good SEO. When you create useful, original content that genuinely helps your audience, it will always beat content that's written mainly for search engines. This people-first approach means really understanding what your audience needs and giving them comprehensive, well-researched information that actually answers their questions and solves their problems.
Natural, conversational writing has become more important as search algorithms get smarter. Keyword stuffing and overly optimized content actually hurt you now instead of helping. Instead, focus on building topical authority by covering subjects thoroughly across multiple related articles. This shows your expertise and helps establish your website as a go-to resource in your field.
Link Building: Earning Credible Connections
Quality backlinks from authoritative websites are still important signals of trust and relevance to search engines. But the game has changed from quantity to quality, with search engines getting much better at spotting and penalizing sketchy link schemes. Today's successful link building means creating genuinely valuable resources that other websites naturally want to link to.
Try developing link-worthy assets like original research, helpful tools, and comprehensive expert guides. These resources attract organic backlinks because they offer real value to both the website that's linking and their readers. Yes, this approach takes more work upfront, but it creates lasting SEO benefits that you just can't get from manipulative tactics.
On-Page Optimization: Clear Structure and Relevance
Good on-page optimization combines clear structure with smart keyword placement. Using descriptive headings that include relevant keywords helps both users and search engines understand how your content is organized. Just remember that these headings need to feel natural and serve your readers first.
Your meta titles, descriptions, and URLs should clearly tell users what they'll find on each page. These elements are your content's first impression in search results, so clarity and relevance matter more than cramming in keywords. Don't forget about internal linking strategy either. It guides users through related content while showing search engines how your topics connect.
Generative AI SEO Best Practices: Adapting to the AI Era
Schema Markup for AI Visibility
Now that AI systems are becoming part of search experiences, structured data is more important than ever. FAQ, How-To, Q&A, and Author schema markup help AI systems like Google's AI Overviews and various language models interpret and cite your content more effectively. This structured approach makes your information more accessible to AI agents that users are increasingly turning to for quick answers.
The trick is implementing schema markup that accurately reflects what your content is actually about and how it's structured. This transparency helps AI systems understand when and how to reference your content, which could boost your visibility in AI-generated responses and featured snippets.
AI-Powered Keyword Research
Artificial intelligence has really shaken up keyword research by letting us dig deeper into user intent and behavior patterns. AI tools can find long-tail keywords and intent-driven phrases that traditional research methods might completely miss. These tools are also great at predicting emerging keyword trends by analyzing behavioral and historical data patterns.
This improved capability lets you plan content more strategically by anticipating what users need instead of just reacting to current search volumes. When you understand the intent behind searches, you can create content that addresses user questions at different stages of their journey.
AI-Enhanced Content Creation
Generative AI can really speed up your content creation process, but you need to find the right balance. Using AI tools to help with drafting, research, and brainstorming can make you more efficient, but human editing and oversight are still crucial. The best approach combines AI's speed and analytical power with human creativity, expertise, and quality control.
Content that shows real-world experience and expertise still performs best, no matter how you create it. AI should enhance your subject matter knowledge rather than replace it, helping you explain complex ideas more clearly or explore topics from new angles.
Conversational and Voice Search Optimization
With more people using AI assistants and voice search, your content needs to mirror natural speech patterns. Users are increasingly asking complete questions instead of typing short keyword phrases, making conversational content structure more important than ever.
Give clear, direct answers to common questions, and your content will perform well in both traditional search results and AI-generated responses. This means thinking about the specific questions your audience asks and structuring your content to provide immediate, helpful answers.
AI Agent Optimization
Major AI platforms like ChatGPT, Claude, and Perplexity have become significant information sources for many users. To optimize content for these systems, focus on authority, clarity, and usefulness. AI agents tend to prefer content that provides comprehensive comparisons, clear summaries, and practical resources.
When you create content that AI systems can easily cite and reference, you increase your visibility across multiple platforms. This means organizing information logically, providing clear attribution, and maintaining high standards for accuracy and relevance.
Strategic Shifts in 2025
The line between traditional SEO and AI optimization has pretty much disappeared. Optimizing for AI agents and search engines is now one unified strategy instead of separate efforts. This makes sense because search experiences increasingly include AI elements, from featured snippets to direct AI responses.
Google's continued focus on Experience, Expertise, Authoritativeness, and Trust (E-E-A-T) works perfectly with AI systems' preference for credible, well-researched content. These quality signals help both traditional search algorithms and AI agents identify trustworthy sources worth citing and recommending.
AI systems especially like content that solves specific problems, particularly for users who are in the middle to lower funnel stages of their journey. This focus on practical, actionable information rewards websites that put user value first instead of trying to game search engines.
Moving Forward with Integrated SEO
Success in 2025 means embracing both traditional SEO fundamentals and AI-powered innovations. The websites that will thrive are those that combine technical excellence with high-quality, authoritative content optimized for both human readers and AI systems. This integrated approach ensures you'll be visible across all the ways users discover and consume information in our increasingly AI-enhanced digital world.
SEO and GEO: New Opportunities Despite Search Ranking Volatility
Website owners have seen it all, but the volatility in the search rankings over the past six weeks is some of the most significant changes we’ve seen - ever. Following the June 2025 Google Core Update rollout, many sites plunged in the SERPs, while others regained traffic (my sites regained traffic, and I’ve explained why in this week’s Monday Marketing Motivation).
Here’s the thing: the SEO strategies you relied on for the past decade or more are gone. Gone. Forget them. Filling your site with top of funnel (TOFU) content aligned with high traffic keywords, answering simple questions, or building glossaries in the hopes of ranking for a term are gone. Smart SEO strategies are now focused on middle of funnel (MOFU) and bottom of funnel (BOFU) traffic, clustering long tail keywords naturally in articles, and GEO - GenAI engine optimization.
The AI Revolution in Search Results: SEO and GEO
At the heart of this volatility lies a transformative force: the rapid expansion of AI-powered search features. It’s been dubbed “GEO” for “generative AI search engine optimization”. Watch that buzzword. As buzzwords go, it’s not bad. Others are calling it zero-click search, which simply means that people are getting the answers they seek on search engines without having to click through to web pages.
GenAI Search Results: GEO Is The New Norm
We're witnessing a fundamental shift in how search engines present information to users. AI-generated summaries, conversational search interfaces, and intelligent answer boxes are no longer experimental features. Like it or not, they are now the focus of the search experience.
This change is profoundly changing user behavior patterns. Where users once clicked through to the top-ranking pages to find answers, they're increasingly satisfied with the information presented directly within the search interface. This is moving traffic away from websites, hence the declining organic search traffic on many sites.
The End of Set-and-Forget SEO
Ah, the good old days of SEO. When I began writing search engine optimized copy years ago, I was handed keywords with numbers next to them to calculate how many times to use them in the copy of the article. That shifted a few years later into the current pattern of finding 1-3 keyword phrases that are high traffic generators and use them in certain places in the copy. Once the articles are published, allow 6-8 weeks to see how they rank, then tweak as needed.
Ah, but today…today, AI search is changing everything. It’s constantly shifting the algorithms, making it difficult to predict keyword volume. It’s making it even harder to simply publish articles and rank well. There’s so much going on under the hood, some things known, some unknown, and some only partially known.
This has created a lot of uncertainty among marketers, which is leading them to put the brakes on new content creation. (I have not; I keep creating content. AI search engines like my copy. It ranks in GEO. I’m still analyzing why.)
It's no longer enough to target traditional ranking factors. Everyone needs to consider how our content will perform in AI-generated summaries and conversational search contexts.
Strategies for Success in an AI-Driven Search World
To maintain visibility in this rapidly changing landscape, marketing professionals need to develop a more sophisticated understanding of how AI is reshaping user search behavior. This involves recognizing that users increasingly expect immediate, contextual answers rather than links to explore. Content strategies must evolve to provide the kind of comprehensive, well-structured information that AI systems can easily parse and present to users.
The most successful organizations will be those that view this disruption not as a threat, but as an opportunity to build more meaningful connections with their audiences. By focusing on creating genuinely helpful content that serves user intent, regardless of how it's delivered, marketers can position themselves to thrive in whatever search landscape emerges next.
I told a friend that instead of looking at pure numbers, we have to get inside our target customer’s heads. We have to think about their questions, the weird, the offbeat, the unusual. Because, frankly, that’s the only thing AI can’t answer easily. She asked a logical question: Yes, but how do you know what they want to know? I can’t answer that easily. I do research - a lot of it. I look at Reddit, Quora, forums, and my own website and social media comments. I people-watch and eavesdrop. I even watch commercials on television to pick up on trends. I continue to do keyword research, but I pay more attention to the questions people are asking than the simple phrases used. It’s a combination of all of these things that enable me to develop content that continues to rank in this SEO/GEO-powered world.
Looking Ahead: A Whole New World Awaits!
I’m actually excited by these changes. I see them as a competitive advantage. Marketers and writers like myself who always enjoyed the quirky, unusual, offbeat articles can now produce them without worrying about slotting in specific awkward keyword phrases. AI is good at understanding context, so you don’t have to worry as much about direct keyword matches. You can write more from the heart, and especially, from personal experience, which I love.
While the recent volatility may feel unsettling, it's also creating opportunities for forward-thinking marketers to differentiate themselves. Those who can successfully navigate this transition, by understanding AI's impact on search behavior and adapting their strategies, will survive for the next Google Core Update to shake things up again!
Navigating the Digital Advertising Landscape: A Guide for Modern Marketers
Do you use digital advertising? In this week’s Monday Marketing Motivation, I touch upon the topic of digital advertising. It’s such a broad topic that I couldn’t cover everything in the 5-7 minute video, so I decided to dig in more deeply in this article.
What Is Digital Advertising?
Digital advertising consists of online ads. These may appear in search engines such as Google and Bing or on social media platforms like Facebook, Instagram, LinkedIn, and so on.
Why Use Online Ads?
Like organic search, digital ads reach customers at the point in their buying journey when they are actively seeking information about products or services. This is why they are so powerful in the marketing mix. It’s like getting an instant appointment with a prospect who is knocking at your virtual door!
Core Features of Digital Advertising
Digital advertising is both precise and measurable. Targeted reach allows businesses to focus their efforts based on specific demographics, interests, and behaviors of their ideal customers. This ensures that marketing messages reach the most relevant audiences rather than being broadcast broadly to uninterested viewers.
Think about it this way: television, radio, and print (newspaper, magazine) ads reach a broad audience. This audience may, or may not, be interested in the product or service displayed. Yesterday, I saw three ads in a row for prepared, frozen meals. I don’t eat or serve prepared, frozen meals, but many people do. The company advertising frozen chicken dinners has to assume that the majority of people watching TV want fast and easy food, so they use broadcast ads.
However, many businesses, especially those that market to other businesses (called “B2B” or business-to-business marketing), need precise targeting. They can’t use “spray and pray” methods of advertising because it is unlikely that they will reach their target market using mass media. Many consumer-focused brands need precise targeting, too, and that’s where digital advertising shines.
Performance tracking is another aspect of digital ads. It provides detailed and quantifiable metrics such as clicks, impressions, and conversions. This data-driven approach enables marketers to see exactly how their campaigns are performing and make informed decisions about future investments. The ability to track return on investment in real time sets digital advertising apart from traditional methods, where results can be difficult to measure.
Broadcast ads are priced on a fixed basis, often referencing viewers and cost per thousand of viewers reached. Digital ads are budgeted like a checkbook. You set up an ‘account’ and ‘bid’ on a price per click, with the amount deducted from your account. This makes them more affordable for smaller businesses who may not have tens or hundreds of thousands of dollars to spend on ads each month. It also enables easier and more affordable testing, so you can test new concepts, measure the results, and invest in what works.
Search Advertising: Capturing User Intent
Search advertising places your brand at the top of search engine results when users enter relevant keywords. These ads typically operate on a pay-per-click model, meaning you only pay when someone actually clicks on your advertisement.
Google Ads: The Market Leader
Google Ads dominates the search advertising landscape, processing billions of daily searches and offering outstanding targeting and reach. You can set your ad to appear only for specific keyword terms and phrases related to your products and services. Location filters enable local businesses to focus their advertising on specific geographic areas, while audience segmentation helps refine targeting based on user behavior and interests. This means that a restaurant in Farmville, Virginia, can show ads only to central Virginia residents. Let’s face it; if you’re in the Dakotas, you’re not going to drive to Farmville for dinner!
Google Ads reaches high-intent users who are actively seeking solutions to their problems. When someone searches for a specific product or service, they're often ready to make a purchase decision, making search ads particularly effective for driving conversions. The platform's extensive reach ensures that businesses can connect with potential customers at the exact moment they're looking for relevant solutions.
Bing Ads: The Overlooked Opportunity
Bing Ads are like the forgotten stepchild of the search engine advertising world, and that’s a shame because, for certain companies, they are an excellent choice. The platform tends to attract older and more professional audiences, making it particularly effective for B2B companies and businesses targeting mature demographics. I’ve seen it generate better results for B2B companies time and time again, so it’s worth testing if you sell services or goods to other businesses. Lower competition on Bing often results in cheaper cost-per-click rates, allowing businesses to stretch their advertising budgets further.
Integration with Microsoft products expands Bing's reach beyond just search results. The platform connects with various Microsoft services, providing additional touchpoints for reaching potential customers. This ecosystem approach can be particularly valuable for businesses targeting professional audiences who rely heavily on Microsoft's suite of business tools.
The Power of Search Advertising
Search advertising offers immediate visibility for relevant queries, putting your business in front of potential customers exactly when they're looking for what you offer. The high conversion potential stems from user intent - people clicking on search ads have already demonstrated interest by searching for related terms. This qualified traffic often leads to better conversion rates compared to other advertising methods.
Detailed analytics provide ongoing optimization opportunities, allowing marketers to refine their keyword strategies, adjust bids, and improve ad copy based on performance data. This continuous improvement process helps maximize return on investment over time.
Social Media Advertising: Building Relationships and Driving Action
Social media platforms provide rich environments for brand storytelling, engagement, and direct response advertising. Unlike search ads that capture existing demand, social media advertising can create demand by introducing products and services to users who might not have been actively searching for them.
Facebook and Instagram: Visual Storytelling Platforms
Facebook and Instagram offer access to a massive user base with sophisticated targeting options that go far beyond basic demographics. The platforms' advanced targeting capabilities allow businesses to reach users based on interests, behaviors, life events, and even connections to existing customers. This precision targeting helps ensure that advertising messages reach the most receptive audiences.
These platforms support various ad formats, including single images, videos, carousels, and stories, providing creative flexibility to match different marketing objectives. Visual storytelling opportunities make Facebook and Instagram particularly effective for B2C campaigns where emotional connection and brand personality play important roles in purchasing decisions.
LinkedIn: The B2B Marketing Powerhouse
LinkedIn serves as the premier platform for business-to-business advertising, offering unique targeting options that reflect its professional user base. Advertisers can target prospects by job title, industry, company size, seniority level, and many other professional characteristics. This granular targeting makes LinkedIn ideal for reaching decision-makers and influencers within specific industries or organizations.
The platform excels at promoting professional services, educational content like webinars, and thought leadership materials such as whitepapers. LinkedIn's professional context lends credibility to business-focused content and creates an environment where users expect to encounter industry-relevant information and solutions.
Emerging and Specialized Platforms
Twitter, now known as X, remains useful for real-time engagement and capitalizing on trending topics. The platform's fast-paced nature makes it ideal for timely campaigns and brands that want to participate in current conversations.
Pinterest represents a powerful platform for lifestyle, fashion, home decor, and DIY brands. Users often come to Pinterest with purchase intent, researching products and ideas they plan to implement, making it valuable for driving qualified traffic to e-commerce sites.
Benefits of Social Media Advertising
Social media advertising enables deep audience engagement through comments, shares, and direct interactions that can build a community around brands. This engagement creates opportunities for relationship building that extend beyond the initial ad impression.
Creative flexibility allows brands to experiment with different formats, messaging approaches, and visual styles to find what resonates best with their audiences. The informal nature of social media also permits more personality and creativity in advertising approaches.
Retargeting is also possible on social media. Retargeting means that the platform re-engages, or shows your ad again, to customers who may have visited your website or seen your ads before. This helps encourage buyers to revisit your site with the goal of more leads or sales.
Strategic Budget Planning for Digital Advertising
Budgeting digital advertising is both an art and a science. Most companies start with their best estimate and refine their budget based on demographics, targeting, and campaign results. A/B testing, or testing each new ad against the control or previous ‘winner,’ helps refine budgets and increase response rates over time. It builds on what works to maximize ROI.
How to Budget for Digital Ads
The first step is essential - define your goals. What do you want to accomplish? Brand awareness, lead generation, direct sales, customer retention, or something else? Identifying specific goals will help you focus and refine the entire campaign, including establishing the budget.
Next, choose the platform for your ads. Base your choice not on your favorite platform but on the demographics of the platform’s users. In other words, your ads should appear on platforms where your target audience likes to hang out. B2B ads may wish to test Bing, Google, and LinkedIn, while consumer-focused ads may wish to try Facebook, Instagram, or Pinterest.
I like to start with small ad budgets to test different approaches. Think about your first few campaigns as reconnaissance; you want to gather as much information as you can, learn from it, and move on to bigger and better things. Based on the metrics from the initial campaigns, you can then increase successful ones and sunset unsuccessful ones.
An important, but often overlooked aspect of digital advertising budgets is budget management. Keep an eye on your bank account, so to speak. Look at the metrics, including cost per click, conversion rates, and return on ad spend. Are you getting the most bang for your buck?.
Platform-Specific Budget Considerations
Google Ads typically requires higher minimum budgets due to competitive keyword costs, with most businesses starting their ad budgets around $500 monthly. However, highly competitive industries may require higher investments to achieve visibility and meaningful traffic volumes. This is why many companies prefer working with consultants and marketing agencies that specialize in Google Ads. (Note: Seven Oaks Consulting does have a partner ad agency that does this work for us, so let us know if it’s of interest!)
Facebook and Instagram advertising can be effective with smaller budgets, often starting around $300 monthly. The platforms' advanced targeting and optimization algorithms can work effectively even with limited spend, making them accessible to smaller businesses.
LinkedIn advertising generally requires higher budgets, typically starting around $1,000 monthly, due to the platform's premium audience and higher cost per click rates. However, the qualified nature of LinkedIn traffic often justifies the higher investment for B2B companies.
The Strategic Importance of Extended Campaign Duration
Don’t shortchange your ad campaigns by running them for a week and declaring victory (or losses). I recommend a minimum of three to six months of investment in an ad campaign to test, measure, and deliver information that can be used to improve future campaigns. If you can’t invest consistently in a digital ad campaign, now is not the time to run it.
Learning from Your Online Ads
All digital advertising platforms today use sophisticated algorithms that require time and data to optimize how, when, where, and to whom they show your ads. That’s why you need several weeks, if not months, to allow the ads to settle down (as I like to say) and start producing results. During the first few weeks of a campaign, the algorithms learn about your audience. They test different delivery strategies and identify the most responsive users. Cutting campaigns short disrupts this learning process and doesn’t provide a good return on investment.
Ads Build Recognition and Trust
There’s a reason why you see the same ads over and over again. Advertising success relies on repetition to build recognition and trust. Brand exposure, or seeing your company name, logo, and products repeatedly, imprints them in the viewers’ subconscious, helping them return to your company and products. Multiple touchpoints and multiple times seeing your ad improve brand recognition.
Accounting for Seasonal and Market Fluctuations
Here’s another often overlooked factor: seasonality.
All businesses experience natural seasonal shifts. Even technology and manufacturing companies see ups and downs in interest from customers. Consumer companies face even greater seasonal peaks and valleys. The Christmas rush, Black Friday, Mother’s Day, summertime…depending on what you sell, one season or month may be busy or slow. Longer campaigns offer more data, which smooths out potential biases from seasonal peaks and valleys.
Recommended Campaign Approach
So, how should you start a campaign? Focus first on strategy: where you should run your ads based on your customers’ platform or search preference. Then, establish your budget for at least three to six months of testing.
Next, conduct keyword research to develop your creative approach. Launch your ads.
The first month of digital advertising gives the algorithm time to adjust. During this time, watch carefully to ensure you’re reaching the desired target audience.
Months two and three represent the optimization phase, where insights from initial testing are applied to improve campaign performance. This might involve refining audience targeting, adjusting ad creative, or reallocating budget toward the highest-performing elements.
Months four through six focus on scaling successful strategies and maximizing return on investment. By this point, campaigns have sufficient data and optimization to support increased budgets and expanded targeting while maintaining efficiency.
Maximizing Digital Advertising Success
Digital advertising represents a powerful tool for reaching and engaging target audiences in today's connected marketplace. Success depends on understanding the unique strengths of different platforms, from search ads that capture existing intent to social media advertising that builds relationships and creates demand.
Strategic budget planning ensures that advertising investments generate meaningful returns while supporting long-term business growth. The commitment to extended campaign durations allows for proper optimization and relationship building that short-term approaches cannot achieve.
Whether focusing on immediate conversions through search advertising or building brand awareness through social media campaigns, digital advertising offers measurable, scalable solutions for businesses of all sizes. With thoughtful strategy, appropriate budgeting, and patience for optimization, digital advertising can drive significant growth and create lasting competitive advantages in the digital marketplace.